Fairway Independent Mortgage   919 McClardy Road  Clarksville,TN37042   (931) 920-5555
Fairway Independent Mortgage
919 McClardy Road
ClarksvilleTN 37042
 (931) 920-5555

Reviews Of Fairway Independent Mortgage

4.93 29 Reviews
Mackenzee Bleke
Mackenzee Bleke
May 05, 2018

Derek and staff were a pleasure to work with. Always available to communicate with us and got things done in a timely manner. Made our home buying experience great!

Justin Cory
Justin Cory
May 05, 2018

Elizabeth Chiodo
Elizabeth Chiodo
Mar 16, 2018

Our mortgage broker didn’t listen/hear us, and was an absolutely awful communicator. It would take anywhere from 2 hours to 6 days to hear back from her regarding answers to our questions and even important paperwork and documents. She …MoreOur mortgage broker didn’t listen/hear us, and was an absolutely awful communicator. It would take anywhere from 2 hours to 6 days to hear back from her regarding answers to our questions and even important paperwork and documents. She didn’t tell her management about about a key detail for our closing until the week beforehand, and it messed up a lot of our paperwork, threatening our ability to close on time. Whether it was her ignorance or her inability to listen (because we told her this key detail during our first conversation and actually asked her advice on it - she said she didn’t know and to ask the other party involved, which we did, and then she claimed she never said that) I don’t know, but she almost caused us not to close on our home. In addition, she also lied to me twice and literally laughed in my face once while she was telling one of the lies (she didn’t know I knew it was a lie at the time she was laughing). When I’d ask her boss for the same info, the boss would get back to me and resolve issues as quickly as she could. The boss is the only reason this review is not one star thanks to her responsiveness and my realtor’s dedication to go above and beyond to help us close on time. I’m bummed that the employee I worked with was so inexperienced and such a poor communicator, but I did give them one extra star just because Derek reached out to me to offer his guidance and see if there was any way he could help me out and I do greatly appreciate finally feeling valued by someone on their team.

Zach Hoffman
Zach Hoffman
Dec 14, 2017

THE Best mortgage company ever. After being screwed over by two other mortgage companies in Nashville and almost losing our dream house because of it, a family member referred us to Fairway Mortgage. Kim Livingston was a rockstar on our behalf. Extremely knowledgeable and extremely efficient, she actually cared about us and our situation. And we got the house!!! I refuse to work with anyone else ever.

Sean sullivan
Sean sullivan
Nov 27, 2017

Great customer service

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